Behind the Scenes: Our Move to a 3PL Partner ππ¦
Amanda Teng
Hi there, Everyday Vegans! π
I come bearing exciting behind-the-scenes updates about our recent move online. While many businesses keep such details hush-hush, we believe our journey is just as much yours. Your incredible support makes everything we do possible, so itβs only fair to keep you in the loop as we grow and scale our business for the benefit of everyone. π
The Big Move: Transferring Stock π
For the past three weeks, our team has been on a mission: transferring our stock from our own warehouse to a new third-party logistics (3PL) location. You might be wondering, whatβs a 3PL? Simply put, a 3PL company manages storage, inventory, and transportation for other businesses. Our chosen 3PL is a top-tier company in Singapore, collaborating with leading supermarkets and gourmet grocers. Initially a fresh produce supplier, they expanded during COVID to support grocery and food distributors with cold chain logistics. Cool, right? π₯Ά
Why Did We Make the Move? π€
Great question! Here are the top two reasons:
- Superior Cold Chain Logistics: Our 3PL partner specializes in cold chain management. They use trucks with three compartmentsβfrozen, chilled, and ambientβall with real-time temperature tracking. This means your frozen and chilled goodies arrive in perfect condition. Thanks to this tech, weβve already pinpointed areas for improvement, ensuring we serve you even better. π₯ΆβοΈπ
- Scalability: Partnering with a 3PL allows us to handle larger volumes. This scalability is why we proudly introduced over 200+ new products in our July New Arrivals! π Managing such a large shipment wouldβve been a Herculean task for our small team, but with our 3PL warehouse managerβs support, it was a breeze. ππ¦
Overcoming Hiccups π§
No transition is without its bumps, and weβve had a few hiccupsβlike wrongly picked groceries. Our new partners are still getting used to some of our unique vegan products. But donβt worry, weβre on it! We promise to compensate for any lost or damaged goods and fix any issues swiftly. ππͺ
Ongoing Transitions π
The transition isnβt fully complete. Some products, like Bonsoy and Oatside, are still in negotiation stages with local vendors. Weβre working hard to secure the best prices and logistics to pass on savings to you. One exciting update: weβre planning to offer bulk order savings without logistical delays, thanks to our increased storage space. More savings for you, less wait time! πΈβ³
Fresh Produce Challenges π₯¬π
Handling fresh produce cleanly and practically is another area weβre focusing on. Weβre confident that weβll refine our processes to meet your expectations soon. Stay tuned for more updates on this! πβ¨
Building Strong Partnerships π€
Strong partnerships are built over time, and weβre committed to growing and improving our services for you. Your grocery deliveries are in excellent hands, and weβre excited about the future improvements this move will bring. ππ
Whatβs Next? π
Ready for some exciting new arrivals? Check out our next blog where we spotlight our July New Arrivals! We canβt wait to introduce you to new vegan products that will make your journey even more delicious and enjoyable. π½οΈπΏ
Join the Conversation π¬
We love hearing from you! Have questions or feedback? Drop a comment below or reach out to us directly. Your input helps us serve you better. ππ
Thank you for being an essential part of our community. Your support means the world to us, and weβre dedicated to enhancing your experience every day. πβ€οΈ
Love & Light π
Amanda